How we collect, process, and protect your information when you engage with our engineering services.
We collect personal data you provide through contact forms, including your name, email address, phone number, and any message you submit. Technical data such as browser type, device information, and IP address are automatically collected for analytics and security purposes.
Your data is used to respond to inquiries, provide quotes for heat exchanger fabrication or cooling tower maintenance, and improve our website experience. We do not sell or share your data with third parties for marketing purposes.
We use essential cookies for site functionality and analytics cookies to understand usage patterns. You can disable cookies in your browser settings, though some features may be affected. No tracking is used for advertising.
Your data is stored on secure servers with encryption at rest and in transit. We retain contact form submissions for up to 12 months unless a longer business relationship is established. Access is restricted to authorized personnel only.
You have the right to request access, correction, or deletion of your personal data. You may also withdraw consent for processing at any time. To exercise these rights, contact us using the details below.
We use hosting services, analytics providers, and email delivery platforms that may process your data under strict contractual agreements. These processors are GDPR and CCPA compliant where applicable.